You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us at firstname.lastname@example.org
When you place an order, shipping and delivery dates for you will be based on the availability of your items and the shipping options you choose. Currently we are processing orders between 1-5 business days from order date.
Please also note that the shipping rates for many items we sell are weight-based, smaller items are at a fixed rate per item.